Frequently Asked Questions (FAQ)
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FAQs
General Moving Questions
We understand that moving can be stressful, and you might have a lot of questions. To help you prepare for your move, we’ve put together a list of frequently asked questions. If you don’t find what you’re looking for, feel free to reach out to us!
What types of moving services do you offer?
We offer a wide range of moving services including local moves, long-distance moves, office relocations, furniture moving, and packing/unpacking services. We also offer specialized moving solutions such as three men and a truck for larger moves.
How do I get a moving estimate?
You can request a free estimate by calling us at 1-432-274-2476 or by filling out our online form. We will ask for details about your move, such as the size of your home or office and the distance to your new location.
Do you offer moving services outside Odessa?
Yes, we provide both local and long-distance moving services. Whether you’re moving across Odessa or relocating to another city or state, we can help.
How far in advance should I book my move?
We recommend booking your move at least 1-2 weeks in advance, especially during peak moving seasons. However, we also offer same-day moving services for last-minute moves.
Do you offer packing services?
Yes, we provide full-service packing and unpacking. Our team can pack your items carefully and securely, ensuring they are ready for transportation.
Are there any items you cannot move?
For safety reasons, we cannot move hazardous materials like chemicals, flammable items, or certain perishable goods. Contact us for a full list of restricted items.
Pricing and Payment
How much does it cost to hire a moving company in Odessa?
The cost of moving depends on several factors, including the distance, the size of your home, and the services required. We offer free quotes to give you a better idea of the total cost.
Do you offer flat-rate pricing or hourly rates?
We offer both flat-rate pricing and hourly rates, depending on the type of move. For local moves, we typically charge by the hour, while long-distance moves are usually priced based on a flat rate
Are there any additional fees I should be aware of?
We believe in transparent pricing. Any additional fees, such as for moving large or heavy items, will be clearly outlined in your estimate before the move.
Do I need to pay a deposit to book my move?
Yes, we require a deposit to confirm your booking. The deposit amount depends on the size and scope of your move.
What payment methods do you accept?
We accept various payment methods, including credit cards, debit cards, checks, and cash. Payment is typically due upon completion of the move.
Are tips for movers included in the cost?
Tips are not included in the price and are appreciated but not mandatory. If you’re happy with our service, tips are a great way to show appreciation for our hard work.
Moving Process
What should I do to prepare for moving day?
Before your move, make sure to pack your items, disconnect appliances, and disassemble furniture if necessary. Our movers will help with the heavy lifting, but the more prepared you are, the smoother the process will be.
How long will my move take?
The duration of your move depends on several factors, such as the size of your home or office, the number of items being moved, and the distance to your new location. We will give you a more accurate estimate once we know the details of your move.
What time will you arrive on moving day?
We’ll give you an arrival window in advance. Our movers will arrive on time, and we will keep you updated in case of any changes or delays.
Do I need to be present during the move?
While it’s not required, we recommend that you be present during the move to answer any questions the movers may have and ensure everything goes smoothly.
Will my items be insured during the move?
Yes, we offer basic coverage for your items during transit. If you’d like additional coverage, we can provide options for more comprehensive moving insurance.
Can I change the date of my move?
Yes, if you need to reschedule, just let us know as soon as possible. We will do our best to accommodate your new moving date based on availability.
